How to Measure Anything: Finding the Value of "Intangibles" in Business
Author: Douglas W. Hubbard
Manufacturer: Wiley
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The Lean Six Sigma Pocket Toolbook: A Quick Reference Guide to 100 Tools for Improving Quality and Speed
Author: Michael L. George
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The Six Sigma Handbook: The Complete Guide for Greenbelts, Blackbelts, and Managers at All Levels, Revised and Expanded Edition
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Key Performance Indicators: Developing, Implementing,and Using Winning KPIs
Author: David Parmenter
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Business Process Management With a Business Rules Approach: Implementing the Service Oriented Architecture
Author: Tom Debevoise
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The Basics of Process Mapping
Author: Robert Damelio
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Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press)
Author: Paul Harmon
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The Complete Lean Enterprise: Value Stream Mapping for Administrative and Office Processes
Author: Beau Keyte
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Business Process Management, Second Edition: Practical Guidelines to Successful Implementations
Author: John Jeston
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Workflow Modeling: Tools for Process Improvement and Application Development, 2nd Edition
Author: Alec Sharp
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Flowcharts: Plain & Simple: Learning & Application Guide
Author: Joiner Associates Staff
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Business Process Management: Practical Guidelines to Successful Implementations
Author: John Jeston
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Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement
Author: H. Harrington
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Mapping Work Processes
Author: Dianne Galloway
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Business Process Management with a Business Rules Approach: Implementing The Service Oriented Architecture
Author: Tom Debevoise
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Business Process Mapping: Improving Customer Satisfaction
Author: J. Mike Jacka
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Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes (The Morgan Kaufmann Series in Data Management Systems)
Author: Paul Harmon
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Workflow Modeling: Tools for Process Improvement and Application Development
Author: Alec Sharp
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Business Process Management: Profiting From Process (Sams White Book)
Author: Roger Burlton
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Mastering Your Organization's Processes: A Plain Guide to BPM
Author: John O'Connell
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Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness
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Business Process Management (BPM) is a Team Sport: Play it to Win!
Author: Andrew Spanyi
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: Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers
Author: Ralph F. Smith
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Detail Process Charting: Speaking the Language of Process
Author: Ben B. Graham
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Enterprise Process Mapping: Integrating Systems For Compliance And Business Excellence
Author: Charles G. Cobb
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Business Process Management: A Practical Guide
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Process Mapping: How to Reengineer Your Business Processes
Author: V. Daniel Hunt
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