Raving Fans: A Revolutionary Approach To Customer Service
Author: Kenneth H. Blanchard
Manufacturer: William Morrow
ListPrice: $22.95
Offer: $15.61
|
Marketing Metrics: 50+ Metrics Every Executive Should Master
Author: Paul W. Farris
Manufacturer: Wharton School Publishing
ListPrice: $39.99
Offer: $26.39
|
Permission Marketing : Turning Strangers Into Friends And Friends Into Customers
Author: Seth Godin
Manufacturer: Simon & Schuster
ListPrice: $25.00
Offer: $16.50
|
The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value
Author: Frederick F. Reichheld
Manufacturer: Harvard Business School Press
ListPrice: $17.95
Offer: $12.21
|
The CRM Handbook: A Business Guide to Customer Relationship Management (Addison-Wesley Information Technology Series)
Author: Jill Dyché
Manufacturer: Addison-Wesley Professional
ListPrice: $59.99
Offer: $37.79
|
Harvard Business Review on Customer Relationship Management
Author: C. K. Prahalad
Manufacturer: Harvard Business School Press
ListPrice: $19.95
Offer: $13.57
|
Managing Customer Relationships: A Strategic Framework
Author: Don Peppers
Manufacturer: Wiley
ListPrice: $80.00
Offer: $64.00
|
CRM at the Speed of Light, 3e
Author: Paul Greenberg
Manufacturer: McGraw-Hill Osborne Media
ListPrice: $29.99
Offer: $19.79
|
Managing Customers as Investments: The Strategic Value of Customers in the Long Run
Author: Sunil Gupta
Manufacturer: Wharton School Publishing
ListPrice: $34.99
Offer: $23.09
|
The Ten Demandments: Rules to Live By in the Age of the Demanding Customer
Author: Kelly Mooney
Manufacturer: McGraw-Hill
ListPrice: $14.95
Offer: $11.21
|
Customer Relationship Management (The Briefcase Book Series)
Author: Kristin L. Anderson
Manufacturer: McGraw-Hill
ListPrice: $14.95
Offer: $11.96
|
Return on Customer: Creating Maximum Value From Your Scarcest Resource
Author: Don Peppers
Manufacturer: Doubleday Business
ListPrice: $24.95
Offer: $19.96
|
The One to One Future (One to One)
Author: Don Peppers
Manufacturer: Doubleday Business
ListPrice: $17.95
|
Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers
Author: Bernd H. Schmitt
Manufacturer: Wiley
ListPrice: $34.95
Offer: $25.58
|
Handbook of CRM: Achieving Excellence through Customer Management
Author: Adrian Payne
Manufacturer: Butterworth-Heinemann
ListPrice: $50.95
Offer: $40.76
|
CRM Unplugged: Releasing CRM`s Strategic Value
Author: Doug Turk
Manufacturer: Wiley
ListPrice: $60.00
Offer: $52.10
|
Driving Customer Equity : How Customer Lifetime Value is Reshaping Corporate Strategy
Author: Roland Rust
Manufacturer: Free Press
ListPrice: $53.00
Offer: $42.40
|
ROI: Building The CRM Business Case
Author: Glen S. Petersen
Manufacturer: Xlibris
ListPrice: $32.99
Offer: $26.60
|
The One to One Fieldbook (One to One)
Author: Don Peppers
Manufacturer: Doubleday Business
ListPrice: $21.00
Offer: $14.28
|
CRM Automation
Author: Barton J. Goldenberg
Manufacturer: Prentice Hall PTR
ListPrice: $44.99
Offer: $36.51
|
The Ultimate CRM Handbook : Strategies and Concepts for Building Enduring Customer Loyalty and Profitability
Author: John Freeland
Manufacturer: McGraw-Hill
ListPrice: $36.95
Offer: $24.39
|
A Practical Guide to CRM
Author: Janice Reynolds
Manufacturer: CMP Books
ListPrice: $40.95
Offer: $30.25
|
loyalty.com : Customer Relationship Management in the New Era of Internet Marketing
Author: Frederick Newell
Manufacturer: McGraw-Hill
ListPrice: $16.95
|
The CRM Project Management Handbook: Building Realistic Expectations and Managing Risk
Author: Michael Gentle
Manufacturer: Kogan Page
ListPrice: $39.95
Offer: $29.25
|
Implementing CRM: From Technology to Knowledge (John Wiley Series in Information Systems)
Author: David Finnegan
Manufacturer: Wiley
ListPrice: $130.00
Offer: $130.00
|
Loyalty.com: Customer Relationship Management in the New Era of Internet Marketing
Author: Frederick Newell
Manufacturer: McGraw-Hill Companies
ListPrice: $29.95
|
