People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts
Author: Robert Bolton
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Working with Emotional Intelligence
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Smart Choices: A Practical Guide to Making Better Decisions
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The Memory Jogger II: A Pocket Guide of Tools for Continuous Improvement and Effective Planning
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The Team Handbook Third Edition
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Conflict Resolution
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Crisp: Emotional Intelligence Works: Developing "People Smart" Strategies (Crisp Fifty-Minute Book)
Author: Michael Kravitz
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The Business of Listening: A Practical Guide to Effective Listening (Crisp Fifty-Minute Series)
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The Conflict and Communication Activity Book: 30 High-Impact Training Exercises for Adult Learners
Author: Bill Withers
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Managing Negative People (Fifty-Minute Series)
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50 One-minutes Tips to Better Communication (Revised): A Wealth of Business Communication Ideas (Fifty-Minute Series Book)
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Crisp: Calming Upset Customers, Third Edition: Staying Effective During Unpleasant Situations (Fifty-Minute Series.)
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Crisp: Goals and Goal Setting, Third Edition: Achieving Measured Objectives (Fifty-Minute Series,)
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Winning at Human Relations: How to Keep from Sabotaging Yourself (Fifty-Minute Series Book)
Author: Elwood N. Chapman
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Dr. Deming: The American Who Taught the Japanese About Quality
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Influencing Others: A Handbook of Persuasive Strategies (Crisp Fifty-Minute Series)
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Crisp: Critical Thinking: Strategies for Decision Making (50 Minute Books)
Author: Daniel Feldman
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Crisp: Excellence in Supervision: Essential Skills for the New Supervisor (Crisp 50-Minute Book)
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Crisp: Coaching and Counseling, Third Edition: A Practical Guide for Managers and Team Leaders (50 Minute Books)
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Facilitation Skills for Team Leaders (Crisp Fifty-Minute Series)
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Dr. Deming : The American Who Taught the Japanese About Quality
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Crisp: Developing Positive Assertiveness, Third Edition: Practical Techniques for Personal Success (Fifty-Minute Series.)
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Handling the Difficult Employee: Solving Performance Problems (50 Minute Series)
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Crisp: Learning to Lead, Revised Edition: An Action Plan for Success (Fifty-Minute Series.)
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Motivating at Work, Revised Edition: Empowering Employees to Give Their Best (A Fifty Minute Series Book)
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Giving and Receiving Feedback: Building Constructive Communication (A Fifty-Minute Series Book)
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The Art of Communicating, Revised (Fifty-Minute Series.)
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Managing Anger: Methods for a Happier and Healthier Life (Crisp Fifty-Minute Books)
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Team Problem Solving (Crisp Fifty-Minute Series)
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Crisp: Conflict Management, Third Edition: Resolving Disagreements in the Workplace (Crisp Fifty-Minute Books)
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Enhancing the Lives of Adults With Disabilities: An Orientation Manual
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Crisp: Team Building, Fourth Edition: An Exercise in Leadership (Crisp Fifty-Minute Series)
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Attitude: Your Most Priceless Possession (Crisp Fifty-Minute Series)
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Adapting to Change: Making it Work for You (Crisp Professional Series)
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Successful Self-Management: A Psychologically Sound Approach to Personal Effectiveness (The Fifty-Minute Series)
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Learning to Lead: An Action Guide to Success (50-Minute Series)
Author: Elwood N. Chapman
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Challenges for a Service System in Transition: Ensuring Quality Community Experiences for Persons With Developmental Disabilities
Author: Mary F. Hayden
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Reach for the Dream: Developing Individual Service Plans for Persons With Disabilities
Author: Dale Dileo
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