The Big Book of Customer Service Training Games (Big Book Series)
Author: Peggy Carlaw
Manufacturer: McGraw-Hill
ListPrice: $24.95
Offer: $16.47
|
Customer Service Training 101: Quick and Easy Techniques That Get Great Results
Author: Renee Evenson
Manufacturer: AMACOM
ListPrice: $21.95
Offer: $14.93
|
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation
Author: Robert Bacal
Manufacturer: McGraw-Hill
ListPrice: $9.95
Offer: $9.95
|
Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!
Author: Jeff Gee
Manufacturer: McGraw-Hill
ListPrice: $14.95
Offer: $10.17
|
Great Customer Service on the Telephone (Worksmart Series)
Author: Kristin Anderson
Manufacturer: AMACOM
ListPrice: $10.95
Offer: $9.85
|
Beyond "Hello": A Practical Guide for Excellent Telephone Communication and Quality Customer Service
Author: Jeannie Davis
Manufacturer: Now Hear This
ListPrice: $24.95
Offer: $24.95
|
Crisp: Telephone Courtesy & Customer Service, Third Edition: Achieving Interpersonal Impact in Business (Fifty-Minute Series.)
Author: Lloyd C. Finch
Manufacturer: Crisp Learning
ListPrice: $19.95
Offer: $19.95
|
Calming Upset Customers, Third Edition: Staying Effective During Unpleasant Situations (Fifty-Minute Series.)
Author: Rebecca Morgan
Manufacturer: Crisp Learning
ListPrice: $13.95
Offer: $13.95
|
The Business of Listening: A Practical Guide to Effective Listening (Fifty-Minute Series.)
Author: Diane Bone
Manufacturer: Crisp Publications
ListPrice: $10.95
|
The Business of Listening: A Practical Guide to Effective Listening (Crisp Fifty-Minute Series)
Author: Diana Bonet
Manufacturer: Crisp Learning
ListPrice: $13.95
Offer: $13.95
|
Telephone Techniques
Author: Lin Walker
Manufacturer: AMACOM
ListPrice: $12.95
Offer: $10.36
|
Crisp: Call Center Success: Essential Skills for CSRs (Crisp Fifty-Minute Series)
Author: Lloyd C. Finch
Manufacturer: Crisp Learning
ListPrice: $13.95
Offer: $13.67
|
Managing Quality Customer Service (A Fifty-Minute Series Book)
Author: William B. Martin
Manufacturer: Crisp Learning
ListPrice: $13.95
Offer: $11.16
|
Crisp: Quality Customer Service, Fourth Edition: How to Win with the Customer (Crisp Fifty-Minute Series)
Author: William B. Martin
Manufacturer: Crisp Learning
ListPrice: $19.95
Offer: $19.95
|
Crisp: Customer Service Nightmares (Crisp Professional Series)
Author: Nancy J. Friedman
Manufacturer: Crisp Learning
ListPrice: $12.95
|
Customer Service and the Telephone
Author: Dennis Becker
Manufacturer: McGraw-Hill
ListPrice: $10.95
Offer: $9.31
|
Powerful Telephone Skills: A Quick and Handy Guide for Any Manager or Business Owner (Business Desk Reference)
Author: Career Press
Manufacturer: Career Press
ListPrice: $10.99
Offer: $10.99
|
Crisp: Telemarketing Tips from A to Z: How to Make Every Call a Winner! (Crisp Fifty-Minute Series)
Author: Nancy J. Friedman
Manufacturer: Crisp Learning
ListPrice: $13.95
Offer: $12.55
|
