Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant
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Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
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Supply Chain Management (3rd Edition)
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Strategic Marketing Problems: Cases and Comments (11th Edition)
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Services Marketing (6th Edition) (Prentice-Hall Series in Marketing)
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Harvard Business Review on Supply Chain Management (Harvard Business Review Paperback Series)
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Performance Dashboards: Measuring, Monitoring, and Managing Your Business
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Service Management: Operations, Strategy, Information Technology w/Student CD
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Managerial Economics & Business Strategy + Data Disk
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Business Process Management, Second Edition: Practical Guidelines to Successful Implementations
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Fundamentals of Corporate Finance + Standard & Poor's Educational Version of Market Insight
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Business Statistics: First Course and Student CD (4th Edition)
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Ethics and the Conduct of Business (5th Edition)
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Service Management: Operations, Strategy, Information Technology with Student CD
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Service Management and Operations (2nd Edition)
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Study Guide to accompany Fundamentals of Corporate Finance
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Modern Corporate Finance: A Multidisciplinary Approach to Value Creation
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Service Science, Management and Engineering: Education for the 21st Century (Service Science: Research and Innovations in the Service Economy)
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