Crucial Conversations: Tools for Talking When Stakes are High
Author: Kerry Patterson
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Getting to Yes: Negotiating Agreement Without Giving In
Author: Roger Fisher
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Crucial Confrontations: Tools for talking about broken promises, violated expectations, and bad behavior
Author: Kerry Patterson
Manufacturer: McGraw-Hill
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Difficult Conversations: How to Discuss what Matters Most
Author: Douglas Stone
Manufacturer: Penguin (Non-Classics)
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Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time
Author: Susan Scott
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The Assertiveness Workbook: How to Express Your Ideas and Stand Up for Yourself at Work and in Relationships
Author: Randy J. Paterson Ph.D.
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The Confidence Plan: How to Build a Stronger You
Author: Tim Ursiny
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Too Nice for Your Own Good : How to Stop Making 9 Self-Sabotaging Mistakes
Author: Duke Robinson
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The Power of Positive Confrontation: The Skills You Need to Know to Handle Conflicts at Work, at Home and in Life
Author: Barbara Pachter
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Start with NO...The Negotiating Tools that the Pros Don't Want You to Know
Author: Jim Camp
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Getting to Yes: Negotiating Agreement Without Giving In
Author: Roger Fisher
Manufacturer: Penguin (Non-Classics)
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The Eight Essential Steps to Conflict Resolution
Author: Dudley Weeks
Manufacturer: Tarcher
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Conflict Resolution
Author: Daniel Dana
Manufacturer: McGraw-Hill
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How to Manage Conflict: Turn All Conflicts into Win-Win Outcomes (Handbook)
Author: Peg Pickering
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The Conflict and Communication Activity Book: 30 High-Impact Training Exercises for Adult Learners
Author: Bill Withers
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How to Grow a Backbone : 10 Strategies for Gaining Power and Influence at Work
Author: Susan Marshall
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The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home
Author: Gary Harper
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Resolving Conflicts at Work: A Complete Guide for Everyone on the Job
Author: Kenneth Cloke
Manufacturer: Jossey-Bass
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Hand Verbal Confrontation : Take the Fear Out of Facing Others
Manufacturer: Oughten House Foundation, Inc
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