How to Measure Anything: Finding the Value of "Intangibles" in Business
Author: Douglas W. Hubbard
Manufacturer: Wiley
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Key Performance Indicators: Developing, Implementing,and Using Winning KPIs
Author: David Parmenter
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Business Process Management With a Business Rules Approach: Implementing the Service Oriented Architecture
Author: Tom Debevoise
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Enterprise Architecture As Strategy: Creating a Foundation for Business Execution
Author: Jeanne W. Ross
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Process Mapping, Process Improvement and Process Management
Author: Dan Madison
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Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press)
Author: Paul Harmon
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Serious Performance Consulting According to Rummler
Author: Geary A. Rummler
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Improving Performance: How to Manage the White Space in the Organization Chart (Jossey Bass Business and Management Series)
Author: Geary A. Rummler
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Business Process Management, Second Edition: Practical Guidelines to Successful Implementations
Author: John Jeston
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Workflow Modeling: Tools for Process Improvement and Application Development, 2nd Edition
Author: Alec Sharp
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Business Process Management: Practical Guidelines to Successful Implementations
Author: John Jeston
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Business Process Management with a Business Rules Approach: Implementing The Service Oriented Architecture
Author: Tom Debevoise
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IT Doesn't Matter-Business Processes Do: A Critical Analysis of Nicholas Carr's I.T. Article in the Harvard Business Review
Author: Howard Smith
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Management by Process: A Practical Road-map to sustainable Business Process Management
Author: John Jeston
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Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes (The Morgan Kaufmann Series in Data Management Systems)
Author: Paul Harmon
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Business Process Management: Profiting From Process (Sams White Book)
Author: Roger Burlton
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Mastering Your Organization's Processes: A Plain Guide to BPM
Author: John O'Connell
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Extreme Competition: Innovation And the Great 21st Century Business Reformation
Author: Peter Fingar
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Business Process Management: The Third Wave
Author: Howard Smith
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Business Process Management (BPM): The Third Wave
Author: Howard Smith
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Business Process Management (BPM) is a Team Sport: Play it to Win!
Author: Andrew Spanyi
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Human Interactions: The Heart And Soul Of Business Process Management: How People Reallly Work And How They Can Be Helped To Work Better
Author: Keith Harrison-Broninski
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: Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers
Author: Ralph F. Smith
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Business Process Management: A Rigorous Approach
Author: Martyn A. Ould
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Business Process Management: A Practical Guide
Author: Rashid N. Khan
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The Power of Process: Unleashing the Source of Competitive Advantage
Author: Kiran K. Garimella
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In Search Of BPM Excellence: Straight From The Thought Leaders
Author: Business Process Management Group
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Customer Expectation Management: Success Without Exception
Author: Terry Schurter
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Thrive!: How to Succeed in the Age of the Customer
Author: Steve Towers
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