The Big Book of Customer Service Training Games (Big Book Series)
Author: Peggy Carlaw
Manufacturer: McGraw-Hill
ListPrice: $24.95
Offer: $16.47
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Customer Service Training 101: Quick and Easy Techniques That Get Great Results
Author: Renee Evenson
Manufacturer: AMACOM
ListPrice: $21.95
Offer: $14.93
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Coaching Knock Your Socks Off Service
Author: Ron Zemke
Manufacturer: AMACOM
ListPrice: $18.95
Offer: $12.89
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Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation
Author: Robert Bacal
Manufacturer: McGraw-Hill
ListPrice: $9.95
Offer: $9.95
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Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!
Author: Jeff Gee
Manufacturer: McGraw-Hill
ListPrice: $14.95
Offer: $10.17
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Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Customer's Expectation
Author: Lisa Ford
Manufacturer: Adams Media
ListPrice: $12.95
Offer: $10.36
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The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization
Author: Robert Spector
Manufacturer: Wiley
ListPrice: $21.95
Offer: $14.93
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The Executive Guide to Call Center Metrics
Author: James C. Abbott
Manufacturer: Robert Houston Smith Publishers
ListPrice: $34.95
Offer: $23.07
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Best Practices in Customer Service
Author: Ron Zemke
Manufacturer: AMACOM
ListPrice: $39.95
Offer: $27.02
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Award Winning Customer Service: 101 Ways to Guarantee Great Performance
Author: Renee Evenson
Manufacturer: AMACOM
ListPrice: $17.95
Offer: $12.21
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Secret Service: Hidden Systems That Deliver Unforgettable Customer Service
Author: John R. DiJulius
Manufacturer: AMACOM
ListPrice: $17.95
Offer: $12.21
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Branded Customer Service: The New Competitive Edge
Author: Janelle Barlow
Manufacturer: Berrett-Koehler Publishers
ListPrice: $19.95
Offer: $13.57
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Customer Service For Dummies (For Dummies (Business & Personal Finance))
Author: Karen Leland
Manufacturer: For Dummies
ListPrice: $21.99
Offer: $14.95
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How to Buy and/or Sell a Small Business for Maximum Profit: A Step-by-Step Guide
Author: Rene V. Richards
Manufacturer: Atlantic Publishing Company
ListPrice: $24.95
Offer: $16.47
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UP Your Service!
Author: Ron Kaufman
Manufacturer: Ron Kaufman Pte Ltd
ListPrice: $19.95
Offer: $19.95
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How to Buy Real Estate Without a Down Payment in Any Market: Insider Secrets from the Experts Who Do It Every Day
Author: Susan Smith Alvis
Manufacturer: Atlantic Publishing Company (FL)
ListPrice: $21.95
Offer: $21.51
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Great Customer Connections: Simple Psychological Techniques That Guarantee Exceptional Service
Author: Richard S. Gallagher
Manufacturer: AMACOM
ListPrice: $21.95
Offer: $17.12
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Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Author: Performance Research Associates
Manufacturer: AMACOM
ListPrice: $18.95
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Customers as Partners - Building Relationships That Last
Author: Chip R Bell
Manufacturer: Berrett-Koehler Publishers
ListPrice: $24.95
Offer: $18.96
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Monitoring, Measuring, & Managing Customer Service
Author: Gary S., PhD Goodman
Manufacturer: Jossey-Bass
ListPrice: $40.00
Offer: $32.00
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Up Your Service Insights
Author: Ron Kaufman
Manufacturer: Ron Kaufman Pte Ltd
ListPrice: $17.95
Offer: $17.95
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Customer Service Made Easy (Entrepreneur Made Easy)
Author: Paul Levesque
Manufacturer: Entrepreneur Press
ListPrice: $19.95
Offer: $19.95
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