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Beyond Reason: Using Emotions as You Negotiate
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The Mediation Process: Practical Strategies for Resolving Conflict
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The Eight Essential Steps to Conflict Resolution
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Contemporary Conflict Resolution, 2nd edition
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Getting It Done: How to Lead When You're Not in Charge
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Conflict Resolution
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Getting to Yes: Negotiating Agreement Without Giving In
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Resolving Conflicts at Work: Eight Strategies for Everyone on the Job
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Theories of Human Communication
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The Promise of Mediation: The Transformative Approach to Conflict
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The Third Side: Why We Fight and How We Can Stop
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Beyond Neutrality: Confronting the Crisis in Conflict Resolution
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The Oxford Essential Guide to Critical Writing (Essential Resource Library) (Essential Resource Library)
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Social Conflict: Escalation, Stalemate, and Settlement (3rd Edition)
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The Conflict Resolution Training Program: Leader's Manual
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The Art of Managing Everyday Conflict: Understanding Emotions and Power Struggles
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The Psychology of Decision Making: People in Organizations (Foundations for Organizational Science)
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The Conflict Resolution Training Program, Set includes Leader's Manual and Participant's Workbook
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The Conflict Resolution Training Program: Participant's Workbook
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The SAGE Handbook of Conflict Communication: Integrating Theory, Research, and Practice
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Managing Conflict in Organizations: Third Edition
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Publish or Perish - The Educator's Imperative: Strategies for Writing Effectively for Your Profession and Your School
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The Psychology of Decision Making: People in Organizations (Foundations for Organizational Science)
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Organizational Learning and the Learning Organization: Developments in Theory and Practice
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What's Fair: Ethics for Negotiators
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Holding These Truths: Empowerment and Recognition in Action : Interactive Case Study Curriculum for Multicultural Dispute Resolution
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Great Writers on Organizations
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The Psychology of Decision-Making: People in Organizations (Foundations for Organizational Science)
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Negotiations and Change: From the Workplace to Society (ILR Press books)
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Great Writers on Organizations
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Identity And Institutions: Conflict Reduction In Divided Societies (Suny Series in National Identities)
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Organizational Communication
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