Key Performance Indicators: Developing, Implementing,and Using Winning KPIs
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Enterprise Architecture As Strategy: Creating a Foundation for Business Execution
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Business Process Change, Second Edition: A Guide for Business Managers and BPM and Six Sigma Professionals (The MK/OMG Press)
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Process Mapping, Process Improvement and Process Management
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Workflow Modeling: Tools for Process Improvement and Application Development, 2nd Edition
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The Basics of Process Mapping
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Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes (The Morgan Kaufmann Series in Data Management Systems)
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Business Process Management with a Business Rules Approach: Implementing The Service Oriented Architecture
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: Business Process Management and the Balanced Scorecard : Focusing Processes on Strategic Drivers
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Business Process Management (BPM) is a Team Sport: Play it to Win!
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Service-Oriented Architecture (SOA): A Planning and Implementation Guide for Business and Technology
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Human Interactions: The Heart And Soul Of Business Process Management: How People Reallly Work And How They Can Be Helped To Work Better
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Workflow Modeling: Tools for Process Improvement and Application Development
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Mastering Your Organization's Processes: A Plain Guide to BPM
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Essential Business Process Modeling
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Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement
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2007 BPM & Workflow Handbook
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