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Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
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Harvard Business Review on Supply Chain Management (Harvard Business Review Paperback Series)
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The CRM Handbook: A Business Guide to Customer Relationship Management (Addison-Wesley Information Technology Series)
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CRM at the Speed of Light, 3e
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Introduction to Materials Management (6th Edition)
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Managing the Supply Chain : The Definitive Guide for the Business Professional
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Designing and Managing the Supply Chain 3e with Student CD
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Customer Relationship Management (The Briefcase Book Series)
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The Resilient Enterprise: Overcoming Vulnerability for Competitive Advantage
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Supply Chain Logistics Management
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Designing and Managing the Supply Chain w/ Student CD-Rom
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Supply Chains: A Manager's Guide
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Handbook of Supply Chain Management, Second Edition (Resource Management)
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Business Process Management (BPM): The Third Wave
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Logistical Management: The Integrated Supply Chain Process
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Supply Chain Strategy
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Supply Chain Logistics Management (Operations and Decision Sciences)
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The Practice of Supply Chain Management: Where Theory and Application Converge (International Series in Operations Research & Management Science)
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Principles of Operations Management and Student CD-ROM (5th Edition)
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Supplier Management Handbook
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Introduction to e-Supply Chain Management: Engaging Technology to Build Market-Winning Business Partnerships (Aprcs Series on Resource Management)
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Handbook of Supply Chain Management
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Distribution: Planning and Control (Chapman & Hall Materials Management/Logistics Series)
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Distribution Planning and Control: Managing in the Era of Supply Chain Management
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Performance-Driven CRM: How to Make Your Customer Relationship Management Vision a Reality
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