 The World Is Flat 3.0: A Brief History of the Twenty-first Century Author: Thomas L. Friedman Manufacturer: Picador ListPrice: $16.00 Offer: $10.88
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 Marketing Metrics: 50+ Metrics Every Executive Should Master Author: Paul W. Farris Manufacturer: Wharton School Publishing ListPrice: $39.99 Offer: $26.39
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 The Long Tail: Why the Future of Business is Selling Less of More Author: Chris Anderson Manufacturer: Hyperion ListPrice: $24.95 Offer: $16.47
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 The CRM Handbook: A Business Guide to Customer Relationship Management (Addison-Wesley Information Technology Series) Author: Jill Dyché Manufacturer: Addison-Wesley Professional ListPrice: $59.99 Offer: $37.79
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 Trust-Based Selling: Using Customer Focus and Collaboration to Build Long-Term Relationships Author: Charles H. Green Manufacturer: McGraw-Hill ListPrice: $29.95 Offer: $19.77
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 Customer Relationship Management Author: Francis Buttle Manufacturer: Butterworth-Heinemann ListPrice: $51.95 Offer: $46.75
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 Harvard Business Review on Customer Relationship Management Author: C. K. Prahalad Manufacturer: Harvard Business School Press ListPrice: $19.95 Offer: $13.57
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 CRM at the Speed of Light, 3e Author: Paul Greenberg Manufacturer: McGraw-Hill Osborne Media ListPrice: $29.99 Offer: $19.79
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 Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers Author: Bernd H. Schmitt Manufacturer: Wiley ListPrice: $34.95 Offer: $24.64
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 Return on Customer: Creating Maximum Value From Your Scarcest Resource Author: Don Peppers Manufacturer: Doubleday Business ListPrice: $24.95 Offer: $19.96
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 Managing Customers as Investments: The Strategic Value of Customers in the Long Run Author: Sunil Gupta Manufacturer: Wharton School Publishing ListPrice: $34.99 Offer: $23.09
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 Quantitative Methods for Business (with Crystal Ball Pro 2000 v7.1, CD-ROM, and InfoTrac ) Author: David R. Anderson Manufacturer: South-Western College Pub ListPrice: $210.95 Offer: $206.73
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 The One to One Future (One to One) Author: Don Peppers Manufacturer: Doubleday Business ListPrice: $17.95
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 Marketing As Strategy: Understanding the CEO's Agenda for Driving Growth and Innovation Author: Nirmalya Kumar Manufacturer: Harvard Business School Press ListPrice: $35.00 Offer: $23.10
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 Customer Relationship Management, Second Edition Author: Francis Buttle Manufacturer: Butterworth-Heinemann ListPrice: $52.95 Offer: $47.65
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 Handbook of CRM: Achieving Excellence through Customer Management Author: Adrian Payne Manufacturer: Butterworth-Heinemann ListPrice: $50.95 Offer: $40.76
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 The Future of Competition: Co-Creating Unique Value with Customers Author: C. K. Prahalad Manufacturer: Harvard Business School Press ListPrice: $39.95 Offer: $26.37
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 Why CRM Doesn`t Work: How to Win by Letting Customers Manage the Relationship Author: Frederick Newell Manufacturer: Bloomberg Press ListPrice: $29.95 Offer: $19.77
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 The One to One Manager: Real-World Lessons in Customer Relationship Management (One to One) Author: Don Peppers Manufacturer: Doubleday Business ListPrice: $15.95 Offer: $15.95
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 The One to One Fieldbook (One to One) Author: Don Peppers Manufacturer: Doubleday Business ListPrice: $21.00 Offer: $14.28
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 Enterprise One to One Author: Don Peppers Manufacturer: Doubleday Business ListPrice: $17.50 Offer: $15.75
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 A Practical Guide to CRM Author: Janice Reynolds Manufacturer: CMP Books ListPrice: $40.95 Offer: $30.25
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 The One to One Manager: Real-World Lessons in Customer Relationship Management Author: Don Peppers Manufacturer: Doubleday Business ListPrice: $21.95
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 Customer Relationship Management: Integrating Marketing Strategy and Information Technology Author: William G. Zikmund Manufacturer: Wiley Offer: $53.75
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 Technology and Customer Service: Profitable Relationship Building (NetEffect Series) (NetEffect Series) Author: Paul R. Timm Manufacturer: Prentice Hall ListPrice: $46.40 Offer: $46.40
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 CRM Project Management: Managing OTS Enterprise Wide Application Implementations Author: James Bamford Manufacturer: Custom Publishing ListPrice: $44.95 Offer: $44.95
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