Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant
Author: W. Chan Kim
Manufacturer: Harvard Business School Press
ListPrice: $29.95
Offer: $19.77
|
The Experience Economy: Work Is Theater & Every Business a Stage
Author: B. Joseph Pine
Manufacturer: Harvard Business School Press
ListPrice: $29.95
Offer: $19.77
|
Chief Customer Officer : Getting Past Lip Service to Passionate Action
Author: Jeanne Bliss
Manufacturer: Jossey-Bass
ListPrice: $27.95
Offer: $18.45
|
Experiential Marketing: How to Get Customers to Sense, Feel, Think, Act, Relate
Author: Bernd H. Schmitt
Manufacturer: Free Press
ListPrice: $28.00
Offer: $23.24
|
What's the Secret: To Providing a World-Class Customer Experience
Author: John R. DiJulius
Manufacturer: Wiley
ListPrice: $27.95
Offer: $17.61
|
Building Great Customer Experiences, Revised Edition
Author: Colin Shaw
Manufacturer: Palgrave Macmillan
ListPrice: $28.95
Offer: $26.05
|
How Customers Think: Essential Insights into the Mind of the Market
Author: Gerald Zaltman
Manufacturer: Harvard Business School Press
ListPrice: $32.95
Offer: $21.75
|
The DNA of Customer Experience: How Emotions Drive Value
Author: Colin Shaw
Manufacturer: Palgrave Macmillan
ListPrice: $41.95
Offer: $32.72
|
Managing the Customer Experience: Turning customers into advocates (Financial Times Series)
Author: Shaun Smith
Manufacturer: FT Press
ListPrice: $39.99
Offer: $29.19
|
Authenticity: What Consumers Really Want
Author: II Pine
Manufacturer: Harvard Business School Press
ListPrice: $26.95
Offer: $17.79
|
Brand Portfolio Strategy: Creating Relevance, Differentiation, Energy, Leverage, and Clarity
Author: David A. Aaker
Manufacturer: Free Press
ListPrice: $28.00
Offer: $21.28
|
Emotional Branding: The New Paradigm for Connecting Brands to People
Author: Marc Gobe
Manufacturer: Allworth Press
ListPrice: $24.95
|
Clued In: How to Keep Customers Coming Back Again and Again
Author: Lewis Carbone
Manufacturer: FT Press
ListPrice: $34.99
Offer: $23.09
|
Managing the Customer Experience: A Measurement-Based Approach
Author: Morris Wilburn
Manufacturer: ASQ Quality Press
ListPrice: $50.00
Offer: $50.00
|
Building Great Customer Experiences
Author: Colin Shaw
Manufacturer: Palgrave Macmillan
ListPrice: $37.95
Offer: $30.96
|
Field Guide for the Experience Economy
Author: B. Joseph Pine & James H. Gilmore
Manufacturer: Strategic Horizons LLP
ListPrice: $10.00
Offer: $10.00
|
Revolutionize Your Customer Experience
Author: Colin Shaw
Manufacturer: Palgrave Macmillan
ListPrice: $36.95
Offer: $30.17
|
Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
Author: Michael D. Johnson
Manufacturer: Jossey-Bass
ListPrice: $38.95
Offer: $30.21
|
Priceless: Turning Ordinary Products into Extraordinary Experiences
Author: Diana Lasalle
Manufacturer: Harvard Business School Press
ListPrice: $32.95
Offer: $24.05
|
The Experience! How to Wow Your Customers and Create a Passionate Workplace
Author: Lior Arussy
Manufacturer: CMP Books
ListPrice: $24.95
Offer: $18.96
|
There's No Business That's Not Show Business: Marketing in an Experience Culture (Financial Times Prentice Hall Books)
Author: Bernd H. Schmitt
Manufacturer: FT Press
ListPrice: $24.95
Offer: $18.96
|
Creating and Delivering Totally Awesome Customer Experiences
Author: Gary W. Millet
Manufacturer: Customer Experience Inc
ListPrice: $24.95
Offer: $19.46
|
Experiential Marketing : How to Get Customers to Sense, Feel, Think, Act, and Relate to Your Company and Brands
Author: Bernd H. Schmitt
ListPrice: $28.00
|
