 The New Rules of Marketing and PR: How to Use News Releases, Blogs, Podcasting, Viral Marketing and Online Media to Reach Buyers Directly Author: David Meerman Scott Manufacturer: Wiley ListPrice: $16.95 Offer: $11.53
|
![Freakonomics [Revised and Expanded]: A Rogue Economist Explores the Hidden Side of Everything](http://ecx.images-amazon.com/images/I/51Cz7mSihbL._SL160_.jpg) Freakonomics [Revised and Expanded]: A Rogue Economist Explores the Hidden Side of Everything Author: Steven D. Levitt Manufacturer: William Morrow ListPrice: $29.95 Offer: $19.77
|
 Marketing Metrics: 50+ Metrics Every Executive Should Master Author: Paul W. Farris Manufacturer: Wharton School Publishing ListPrice: $39.99 Offer: $26.39
|
 Enterprise Architecture As Strategy: Creating a Foundation for Business Execution Author: Jeanne W. Ross Manufacturer: Harvard Business School Press ListPrice: $38.00 Offer: $25.08
|
 Customer Relationship Management Author: Francis Buttle Manufacturer: Butterworth-Heinemann ListPrice: $51.95 Offer: $46.75
|
 Managing Customer Relationships: A Strategic Framework Author: Don Peppers Manufacturer: Wiley ListPrice: $85.00 Offer: $71.67
|
 Customer Experience Management: A Revolutionary Approach to Connecting with Your Customers Author: Bernd H. Schmitt Manufacturer: Wiley ListPrice: $39.95 Offer: $31.78
|
 Metrics for IT Service Management Author: Peter Brooks Manufacturer: Van Haren Publishing ListPrice: $57.00 Offer: $57.00
|
 CRM at the Speed of Light, 3e Author: Paul Greenberg Manufacturer: McGraw-Hill Osborne Media ListPrice: $29.99 Offer: $21.89
|
 Return on Customer: Creating Maximum Value From Your Scarcest Resource Author: Don Peppers Manufacturer: Broadway Business ListPrice: $24.95 Offer: $19.96
|
 The CRM Handbook: A Business Guide to Customer Relationship Management (Addison-Wesley Information Technology Series) Author: Jill Dyché Manufacturer: Addison-Wesley Professional ListPrice: $64.99 Offer: $40.49
|
 Harvard Business Review on Customer Relationship Management Author: C. K. Prahalad Manufacturer: Harvard Business School Press ListPrice: $19.95 Offer: $13.57
|
 Customer Relationship Management: A Strategic Imperative in the World of E-Business Manufacturer: Wiley ListPrice: $45.95 Offer: $30.33
|
 Why CRM Doesn't Work: How to Win by Letting Customers Manage the Relationship Author: Frederick Newell Manufacturer: Bloomberg Press ListPrice: $29.95 Offer: $19.77
|
 Customer Relationship Management (Briefcase Books Series) Author: Kristin L. Anderson Manufacturer: McGraw-Hill ListPrice: $14.95 Offer: $11.66
|
 Complaint Management: The Heart of CRM Author: Bernd Stauss Manufacturer: South-Western Educational Pub ListPrice: $39.95 Offer: $30.36
|
 A Practical Guide to CRM Author: Janice Reynolds Manufacturer: CMP Books ListPrice: $42.95 Offer: $32.64
|
 The Ultimate CRM Handbook : Strategies and Concepts for Building Enduring Customer Loyalty and Profitability Author: John Freeland Manufacturer: McGraw-Hill ListPrice: $36.95 Offer: $25.83
|
 Essentials of CRM: A Guide to Customer Relationship Management (Essentials Series) Author: Bryan Bergeron Manufacturer: Wiley ListPrice: $40.00 Offer: $31.70
|
 The CRM Project Management Handbook: Building Realistic Expectations and Managing Risk Author: Michael Gentle Manufacturer: Kogan Page ListPrice: $39.95 Offer: $37.53
|
 CRM Unplugged: Releasing CRM's Strategic Value Author: Doug Turk Manufacturer: Wiley ListPrice: $65.00 Offer: $56.36
|
 CRM Automation Author: Barton J. Goldenberg Manufacturer: Prentice Hall PTR ListPrice: $44.99 Offer: $44.99
|