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 A Guide to the Project Management Body of Knowledge, Third Edition (PMBOK Guides) Author: Project Management Institute Manufacturer: Project Management Institute ListPrice: $49.95
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 Information Dashboard Design: The Effective Visual Communication of Data Author: Stephen Few Manufacturer: O'Reilly Media, Inc. ListPrice: $34.99 Offer: $23.09
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 Key Performance Indicators: Developing, Implementing,and Using Winning KPIs Author: David Parmenter Manufacturer: Wiley ListPrice: $45.00 Offer: $29.70
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 Essentials of Supply Chain Management, 2nd Edition Author: Michael H. Hugos Manufacturer: Wiley ListPrice: $34.95 Offer: $23.07
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 The Effective Executive: The Definitive Guide to Getting the Right Things Done (Harperbusiness Essentials) Author: Peter F. Drucker Manufacturer: Collins Business ListPrice: $16.99 Offer: $11.55
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 Financial Intelligence: A Manager's Guide to Knowing What the Numbers Really Mean Author: Karen Berman Manufacturer: Harvard Business School Press ListPrice: $24.95 Offer: $16.47
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 Hard Facts, Dangerous Half-Truths And Total Nonsense: Profiting From Evidence-Based Management Author: Jeffrey Pfeffer Manufacturer: Harvard Business School Press ListPrice: $29.95 Offer: $19.77
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 Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions Author: Michael George Manufacturer: McGraw-Hill ListPrice: $34.95 Offer: $23.07
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 Seeing What's Next: Using Theories of Innovation to Predict Industry Change Author: Clayton M. Christensen Manufacturer: Harvard Business School Press ListPrice: $32.95 Offer: $21.75
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 Lean Solutions: How Companies and Customers Can Create Value and Wealth Together Author: James P. Womack Manufacturer: Free Press ListPrice: $30.00 Offer: $22.80
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 Supply Chain Management (3rd Edition) Author: Sunil Chopra Manufacturer: Prentice Hall ListPrice: $168.00 Offer: $126.23
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 IT Governance: How Top Performers Manage IT Decision Rights for Superior Results Author: Peter Weill Manufacturer: Harvard Business School Press ListPrice: $35.00 Offer: $23.10
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 Performance Dashboards: Measuring, Monitoring, and Managing Your Business Author: Wayne W. Eckerson Manufacturer: Wiley ListPrice: $49.95 Offer: $31.47
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 Balanced Scorecards & Operational Dashboards with Microsoft Excel Author: Ron Person Manufacturer: Wiley ListPrice: $49.99 Offer: $31.49
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 Services Marketing (6th Edition) (Prentice-Hall Series in Marketing) Author: Christopher Lovelock Manufacturer: Prentice Hall ListPrice: $186.33 Offer: $140.00
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 Strategic Marketing Problems: Cases and Comments (11th Edition) Author: Roger Kerin Manufacturer: Prentice Hall ListPrice: $186.67 Offer: $139.78
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 Harvard Business Review on Supply Chain Management (Harvard Business Review Paperback Series) Author: Harvard Business School Press Manufacturer: Harvard Business School Press ListPrice: $19.95 Offer: $13.57
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 Service Management: Operations, Strategy, Information Technology w/Student CD Author: James Fitzsimmons Manufacturer: McGraw-Hill/Irwin Offer: $138.87
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 The Black Book of Outsourcing: How to Manage the Changes, Challenges, and Opportunities Author: Douglas Brown Manufacturer: Wiley ListPrice: $37.95 Offer: $25.05
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 Business Process Management, Second Edition: Practical Guidelines to Successful Implementations Author: John Jeston Manufacturer: Butterworth-Heinemann ListPrice: $43.95 Offer: $34.00
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 Fundamentals of Corporate Finance + Standard & Poor's Educational Version of Market Insight Author: Richard Brealey Manufacturer: McGraw-Hill/Irwin Offer: $155.00
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 Business Statistics: First Course and Student CD (4th Edition) Author: David M. Levine Manufacturer: Prentice Hall ListPrice: $160.00
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 Ethics and the Conduct of Business (5th Edition) Author: John R. Boatright Manufacturer: Prentice Hall ListPrice: $81.80 Offer: $56.06
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 Performance Dashboards and Analysis for Value Creation (Wiley Finance) Author: Jack Alexander Manufacturer: Wiley ListPrice: $70.00 Offer: $44.10
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 Office Kaizen: Transforming Office Operations into a Strategic Competitive Advantage Author: William Lareau Manufacturer: ASQ Quality Press ListPrice: $50.00 Offer: $31.50
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 Metrics for IT Service Management Author: Peter Brooks Manufacturer: Van Haren Publishing ListPrice: $57.00 Offer: $57.00
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 Service Management: Operations, Strategy, Information Technology with Student CD Author: James A Fitzsimmons Manufacturer: McGraw-Hill/Irwin
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 Dealing with Darwin: How Great Companies Innovate at Every Phase of Their Evolution Author: Geoffrey A. Moore Manufacturer: Portfolio Hardcover ListPrice: $25.95 Offer: $17.13
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 The Service Profit Chain Author: James L. Heskett Manufacturer: Free Press ListPrice: $32.50 Offer: $21.45
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 Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation Author: Michael D. Johnson Manufacturer: Jossey-Bass ListPrice: $32.95 Offer: $25.04
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 Personal Development for Life and Work Author: Harold R. Wallace Manufacturer: South-Western Educational Pub ListPrice: $68.95 Offer: $47.81
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 Service Management and Marketing: Customer Management in Service Competition Author: Christian Gronroos Manufacturer: Wiley Offer: $50.53
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 Service Management w/ Student CD-Rom Author: James A. Fitzsimmons Manufacturer: Irwin/McGraw-Hill ListPrice: $132.10
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 Essentials of Supply Chain Management Author: Michael Hugos Manufacturer: Wiley ListPrice: $34.95
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 Six Sigma for Transactions and Service (Six Sigma Operational Methods) Author: Parveen S. Goel Manufacturer: McGraw-Hill Professional ListPrice: $89.95 Offer: $75.72
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 Service Quality (Marketing Science Institute (MSI) Relevant Knowledge Series) Author: Valarie A. Zeithaml and A. Parasuraman Manufacturer: Marketing Science Institute ListPrice: $25.00 Offer: $25.00
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 Business Process Management (BPM): The Third Wave Author: Howard Smith Manufacturer: Meghan-Kiffer Press ListPrice: $39.95
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 Foundations of Service Level Management (Other Sams) Author: Rick Sturm Manufacturer: Sams ListPrice: $29.99 Offer: $21.89
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 Service Management and Operations (2nd Edition) Author: Cengiz Haksever Manufacturer: Prentice Hall ListPrice: $173.33 Offer: $173.33
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 On Great Service: A Framework for Action Author: Leonard L. Berry Manufacturer: Free Press ListPrice: $46.00 Offer: $32.42
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 Successful Service Operations Management (with Microsoft Project 2003, 120 Day Version, CD-ROM, and InfoTrac ) Author: Richard D. Metters Manufacturer: South-Western College Pub ListPrice: $176.95 Offer: $176.95
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 Service Management: Operations, Strategy, and Information Technology Author: James A. Fitzsimmons Manufacturer: Irwin/McGraw-Hill
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 Competitive Strategy Dynamics Author: Kim Warren Manufacturer: Wiley ListPrice: $75.00 Offer: $64.87
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 Study Guide to accompany Fundamentals of Corporate Finance Author: Richard Brealey Manufacturer: McGraw-Hill/Irwin Offer: $47.47
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 Service Science, Management and Engineering: Education for the 21st Century (Service Science: Research and Innovations in the Service Economy) Manufacturer: Springer ListPrice: $129.00 Offer: $103.20
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 Modern Corporate Finance: A Multidisciplinary Approach to Value Creation Author: Alan Shapiro Manufacturer: Prentice Hall ListPrice: $61.33
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 Service Management and Marketing : A Customer Relationship Management Approach, 2nd Edition Author: Christian Grönroos Manufacturer: Wiley ListPrice: $70.00 Offer: $67.50
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 Service Management : Strategy and Leadership in Service Business, 3rd Edition Author: Richard Normann Manufacturer: Wiley ListPrice: $75.00 Offer: $67.17
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Service Management (Irwin/Mcgraw-Hill Series in Operations and Decision Sciences.) Author: James A Fitzsimmons Manufacturer: McGraw-Hill/Irwin
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