Innovate   Innovateurs   Innovators   

Customer Service: A Practical Approach : Elaine K. Harris

 

The Demise of the Dollar... and Why Its Great For Your Investments (Demise of the Dollar & Why Its Even Better for Your Investments)
The Demise of the Dollar... and Why It's Great For Your Investments (Demise of the Dollar & Why It's Even Better for Your Investments)
Author: Addison Wiggin
Manufacturer: Wiley
ListPrice: $16.95




Customers also bought these Products:


Who Moved My Cheese?: An Amazing Way to Deal with Change in Your Work and in Your Life
Who Moved My Cheese?: An Amazing Way to Deal with Change in Your Work and in Your Life
Author: Spencer Johnson
Manufacturer: G. P. Putnam's Sons
ListPrice: $19.95
Offer: $12.70
Marketing Management (12th Edition)
Marketing Management (12th Edition)
Author: Philip Kotler
Manufacturer: Prentice Hall
ListPrice: $166.67
Similar Products (5+)
A Manual for Writers of Term Papers, Theses, and Dissertations (Chicago Guides to Writing, Editing, and Publishing)
A Manual for Writers of Term Papers, Theses, and Dissertations (Chicago Guides to Writing, Editing, and Publishing)
Author: Kate L. Turabian
Manufacturer: University Of Chicago Press
ListPrice: $14.00
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series)
Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases Series)
Author: Robert Bacal
Manufacturer: McGraw-Hill
ListPrice: $9.95
Offer: $9.95
Similar Products (5+)
Restaurant Financial Basics
Restaurant Financial Basics
Author: Raymond S. Schmidgall
Manufacturer: Wiley
ListPrice: $35.00
Offer: $23.10
Similar Products (5+)
A Speakers Guidebook: Text and Reference
A Speaker's Guidebook: Text and Reference
Author: Dan O'Hair
Manufacturer: Bedford/St. Martin's
Offer: $64.57
Similar Products (5+)
The Big Book of Customer Service Training Games (Big Book Series)
The Big Book of Customer Service Training Games (Big Book Series)
Author: Peggy Carlaw
Manufacturer: McGraw-Hill
ListPrice: $24.95
Offer: $16.47
Similar Products (5+)
Customer Service Training 101: Quick and Easy Techniques That Get Great Results
Customer Service Training 101: Quick and Easy Techniques That Get Great Results
Author: Renee Evenson
Manufacturer: AMACOM
ListPrice: $21.95
Offer: $14.93
Similar Products (5+)
Managing Knock Your Socks Off Service (Knock Your Socks Off Series)
Managing Knock Your Socks Off Service (Knock Your Socks Off Series)
Author: Chip R. Bell
Manufacturer: AMACOM/American Management Association
ListPrice: $17.95
Offer: $13.10
Similar Products (5+)
Selling Today: Creating Customer Value, 10th Edition
Selling Today: Creating Customer Value, 10th Edition
Author: Gerald L Manning
Manufacturer: Prentice Hall
ListPrice: $180.00
Similar Products (5+)
Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Customers Expectation
Exceptional Customer Service: Going Beyond Your Good Service to Exceed the Customer's Expectation
Author: Lisa Ford
Manufacturer: Adams Media
ListPrice: $12.95
Offer: $10.36
Similar Products (5+)
Essentials of Contemporary Advertising. William F. Arens, David H. Schaefer
Essentials of Contemporary Advertising. William F. Arens, David H. Schaefer
Author: William F. Arens
Manufacturer: McGraw-Hill Higher Education
ListPrice: $64.00
Offer: $64.00
Similar Products (5+)
Law & Ethics for Medical Careers
Law & Ethics for Medical Careers
Author: Karen Judson
Manufacturer: Career Education
Offer: $78.97
Similar Products (5+)
Customer Service: Career Success Through Customer Loyalty (4th Edition)
Customer Service: Career Success Through Customer Loyalty (4th Edition)
Author: Paul R. Timm
Manufacturer: Prentice Hall
ListPrice: $68.20
Offer: $51.79
Similar Products (5+)
Principles of Marketing (Principles of Marketing)
Principles of Marketing (Principles of Marketing)
Author: Philip Kotler
Manufacturer: Prentice Hall
ListPrice: $196.00
Offer: $169.92
Similar Products (5+)
Managing Customer Relationships: A Strategic Framework
Managing Customer Relationships: A Strategic Framework
Author: Don Peppers
Manufacturer: Wiley
ListPrice: $85.00
Offer: $71.67
Similar Products (5+)
Fundamentals of Management, Fourth Edition
Fundamentals of Management, Fourth Edition
Author: Ricky W. Griffin
Manufacturer: South-Western College Pub
ListPrice: $174.95
Offer: $157.45
Similar Products (5+)
Great Customer Service on the Telephone (Worksmart Series)
Great Customer Service on the Telephone (Worksmart Series)
Author: Kristin Anderson
Manufacturer: AMACOM
ListPrice: $10.95
Offer: $8.76
Similar Products (5+)
Customer Service: Building Successful Skills for the Twenty-First Century
Customer Service: Building Successful Skills for the Twenty-First Century
Author: Robert W Lucas
Manufacturer: Career Education
Offer: $39.90
Similar Products (5+)
Hotel, Restaurant, and Travel Law (Hotel, Restaurant and Travel Law)
Hotel, Restaurant, and Travel Law (Hotel, Restaurant and Travel Law)
Author: Karen Morris
Manufacturer: Delmar Cengage Learning
ListPrice: $183.95
Offer: $125.00
Similar Products (5+)
Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Delivering Knock Your Socks Off Service (Knock Your Socks Off Series)
Author: Performance Research Associates
Manufacturer: AMACOM
ListPrice: $18.95
Offer: $12.89
Similar Products (5+)
Essentials of Contemporary Advertising
Essentials of Contemporary Advertising
Author: William Arens
Manufacturer: McGraw-Hill/Irwin
Offer: $93.17
Similar Products (5+)
Top Performance: How to Develop Excellence in Yourself and Others
Top Performance: How to Develop Excellence in Yourself and Others
Author: Zig Ziglar
Manufacturer: Revell
ListPrice: $16.99
Offer: $11.55
Similar Products (5+)
Testing, Testing 1, 2, 3: Raise More Money with Direct Mail Tests
Testing, Testing 1, 2, 3: Raise More Money with Direct Mail Tests
Author: Mal Warwick
Manufacturer: Jossey-Bass
ListPrice: $30.00
Offer: $27.97
Similar Products (5+)
Business Etiquette: 101 Ways to Conduct Business with Charm and Savvy
Business Etiquette: 101 Ways to Conduct Business with Charm and Savvy
Author: Ann Marie Sabath
Manufacturer: Career Press
ListPrice: $14.99
Offer: $10.19
Similar Products (5+)
Direct Marketing: Strategy, Planning, Execution
Direct Marketing: Strategy, Planning, Execution
Author: Edward Nash
Manufacturer: McGraw-Hill
ListPrice: $59.95
Offer: $38.57
Similar Products (5+)
On-Site Foodservice Management: A Best Practices Approach
On-Site Foodservice Management: A Best Practices Approach
Author: Dennis Reynolds
Manufacturer: Wiley
ListPrice: $70.00
Offer: $70.00
Similar Products (5+)
Financial Accounting: Tools for Business Decision Making, with Annual Report
Financial Accounting: Tools for Business Decision Making, with Annual Report
Author: Paul D. Kimmel
Manufacturer: Wiley
Offer: $109.49
Similar Products (5+)
Essentials of Professional Cooking
Essentials of Professional Cooking
Author: Wayne Gisslen
Manufacturer: Wiley
Offer: $71.25
Similar Products (5+)
Harvard Business Review on Customer Relationship Management
Harvard Business Review on Customer Relationship Management
Author: C. K. Prahalad
Manufacturer: Harvard Business School Press
ListPrice: $19.95
Offer: $13.57
Similar Products (5+)
Hospitality Industry Managerial Accounting
Hospitality Industry Managerial Accounting
Author: Raymond S. Schmidgall
Manufacturer: Educational Inst of the Amer Hotel
ListPrice: $93.95
Offer: $93.95
Similar Products (5+)
Strategic Database Marketing: The Masterplan for Starting and Managing a Profitable, Customer-Based Marketing Program
Strategic Database Marketing: The Masterplan for Starting and Managing a Profitable, Customer-Based Marketing Program
Author: Arthur Hughes
Manufacturer: McGraw-Hill
ListPrice: $49.95
Offer: $36.46
Similar Products (5+)
Selling Today: Creating Customer Value and ACT! CRM Software Pkg (10th Edition)
Selling Today: Creating Customer Value and ACT! CRM Software Pkg (10th Edition)
Author: Gerald L. Manning
Manufacturer: Prentice Hall
ListPrice: $180.00
Offer: $132.25
Similar Products (5+)
Professionalism in Healthcare: A Primer for Career Success (3rd Edition) (PROFESSIONALISM IN HEALTH CARE)
Professionalism in Healthcare: A Primer for Career Success (3rd Edition) (PROFESSIONALISM IN HEALTH CARE)
Author: Sherry Makely
Manufacturer: Prentice Hall
ListPrice: $44.80
Offer: $39.34
Similar Products (5+)
Guide to Business Etiquette (Guide to Business Communication Series) (Guide to Series in Business Communication)
Guide to Business Etiquette (Guide to Business Communication Series) (Guide to Series in Business Communication)
Author: Roy A. Cook
Manufacturer: Prentice Hall
ListPrice: $30.00
Offer: $30.00
Similar Products (5+)
Writing Basics for the Healthcare Professional
Writing Basics for the Healthcare Professional
Author: Michele Lesmeister
Manufacturer: Prentice Hall
ListPrice: $48.20
Offer: $48.20
Similar Products (5+)
Why CRM Doesnt Work: How to Win by Letting Customers Manage the Relationship
Why CRM Doesn't Work: How to Win by Letting Customers Manage the Relationship
Author: Frederick Newell
Manufacturer: Bloomberg Press
ListPrice: $29.95
Offer: $19.77
Similar Products (5+)
3G Marketing on the Internet, Seventh Edition: Third Generation Internet Marketing Strategies for Online Success (3g Marketing on the Internet: Third Generation Internet Marketing)
3G Marketing on the Internet, Seventh Edition: Third Generation Internet Marketing Strategies for Online Success (3g Marketing on the Internet: Third Generation Internet Marketing)
Author: Susan Sweeney CA
Manufacturer: Maximum Press
ListPrice: $29.95
Offer: $19.77
Similar Products (5+)
Mathematics in Our World
Mathematics in Our World
Author: Allan G. Bluman
Manufacturer: McGraw-Hill Science/Engineering/Math
Similar Products (5+)
Consumer Behavior: Building Marketing Strategy, 9/e, (with DDB Needham Data Disk)
Consumer Behavior: Building Marketing Strategy, 9/e, (with DDB Needham Data Disk)
Author: Delbert I Hawkins
Manufacturer: McGraw-Hill/Irwin
Offer: $128.60
Similar Products (5+)
Monitoring, Measuring, & Managing Customer Service
Monitoring, Measuring, & Managing Customer Service
Author: Gary S. Goodman PhD
Manufacturer: Jossey-Bass
ListPrice: $40.00
Offer: $32.00
Similar Products (5+)
The New Direct Marketing: How to Implement A Profit-Driven Database Marketing Strategy
The New Direct Marketing: How to Implement A Profit-Driven Database Marketing Strategy
Author: David Shepard Associates
Manufacturer: McGraw-Hill
ListPrice: $79.95
Offer: $55.59
Similar Products (5+)
Career Directions
Career Directions
Author: Donna Yena
Manufacturer: Career Education
Offer: $45.94
Similar Products (5+)
Optimal Database Marketing: Strategy, Development, and Data Mining
Optimal Database Marketing: Strategy, Development, and Data Mining
Author: Dr. Ronald G. Drozdenko
Manufacturer: Sage Publications, Inc
ListPrice: $90.95
Offer: $72.76
Similar Products (5+)
Business-to-Business Direct Marketing: Proven Direct Response Methods to Generate More Leads and Sales, Second Edition
Business-to-Business Direct Marketing: Proven Direct Response Methods to Generate More Leads and Sales, Second Edition
Author: Robert Bly
Manufacturer: McGraw-Hill
ListPrice: $44.95
Offer: $29.67
Similar Products (5+)
Understanding Literature: An Introduction to Reading and Writing, MLA Update
Understanding Literature: An Introduction to Reading and Writing, MLA Update
Author: Walter Kalaidjian
Manufacturer: Wadsworth Publishing
ListPrice: $92.95
Offer: $83.65
Similar Products (5+)
The World of Customer Service
The World of Customer Service
Author: Pattie Gibson-Odgers
Manufacturer: South-Western Educational Pub
ListPrice: $71.95
Offer: $49.01
Similar Products (5+)
Customer Service: Career Success Through Customer Satisfaction (NetEffect Series) (3rd Edition) (NetEffect Series)
Customer Service: Career Success Through Customer Satisfaction (NetEffect Series) (3rd Edition) (NetEffect Series)
Author: Paul R. Timm
Manufacturer: Prentice Hall
ListPrice: $43.60
Offer: $43.60
Similar Products (5+)
Selling Today: Creating Customer Value with Computers
Selling Today: Creating Customer Value with Computers
Author: Gerald L. Manning
Manufacturer: Prentice Hall
ListPrice: $40.00
Offer: $36.00
Similar Products (5+)
Mathematics in Our World
Mathematics in Our World
Author: Allan G. Bluman
Manufacturer: McGraw-Hill Science/Engineering/Math
Similar Products (5+)
Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyzing, and Reporting Customer Satisfaction Measurement Programs
Improving Your Measurement of Customer Satisfaction: A Guide to Creating, Conducting, Analyzing, and Reporting Customer Satisfaction Measurement Programs
Author: Terry G. Vavra
Manufacturer: ASQ Quality Press
ListPrice: $50.00
Offer: $36.75
Similar Products (5+)
Phone Skills for the Information Age
Phone Skills for the Information Age
Author: Dorothy Maxwell
Manufacturer: Career Education
Offer: $42.19
Similar Products (5+)
Strategic Database Marketing: The Masterplan for Starting and Managing a Profitable Customer-Based Marketing Program
Strategic Database Marketing: The Masterplan for Starting and Managing a Profitable Customer-Based Marketing Program
Author: Arthur M. Hughes
Manufacturer: McGraw-Hill
ListPrice: $39.95
Similar Products (5+)
Cases in Hospitality Management: A Critical Incident Approach
Cases in Hospitality Management: A Critical Incident Approach
Author: Timothy R. Hinkin
Manufacturer: Wiley
Offer: $43.75
Similar Products (5+)
Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series) (2nd Edition)
Customer Relationship Management: The Bottom Line to Optimizing Your ROI (NetEffect Series) (2nd Edition)
Author: Jon Anton
Manufacturer: Prentice Hall
ListPrice: $24.40
Offer: $24.40
Similar Products (4)
The World of Customer Service
The World of Customer Service
Author: Pattie Gibson-Odgers
Manufacturer: South-Western Educational Pub
ListPrice: $66.95
Offer: $66.95
Similar Products (5+)
Creative Strategy in Direct & Interactive Marketing, Third Edition
Creative Strategy in Direct & Interactive Marketing, Third Edition
Author: Susan K. Jones
Manufacturer: Racom Communicatons and Direct Marketing Association
ListPrice: $49.95
Offer: $37.96
Similar Products (5+)
Effective Customer Service: Ten Steps for Technical Professions (NetEffect) (NetEffect Series)
Effective Customer Service: Ten Steps for Technical Professions (NetEffect) (NetEffect Series)
Author: David L. Goetsch
Manufacturer: Prentice Hall
ListPrice: $24.40
Offer: $24.40
Similar Products (5+)
Leadership: Essential Steps Every Manager Needs to Know (NetEffect Series) (3rd Edition)
Leadership: Essential Steps Every Manager Needs to Know (NetEffect Series) (3rd Edition)
Author: Elwood N. Chapman
Manufacturer: Prentice Hall
ListPrice: $50.40
Offer: $50.40
Similar Products (5+)
Integrated Direct Marketing
Integrated Direct Marketing
Author: Ernan Roman
Manufacturer: McGraw-Hill
ListPrice: $45.00
Offer: $34.20
Similar Products (5+)
The One to One Manager: Real-World Lessons in Customer Relationship Management
The One to One Manager: Real-World Lessons in Customer Relationship Management
Author: Don Peppers
Manufacturer: Broadway Business
ListPrice: $15.95
Offer: $15.95
Similar Products (5+)
Telephone Techniques
Telephone Techniques
Author: Dorothy A. Maxwell
Manufacturer: Career Education
Offer: $31.00
Similar Products (5+)
Technology and Customer Service: Profitable Relationship Building (NetEffect Series)
Technology and Customer Service: Profitable Relationship Building (NetEffect Series)
Author: Paul R. Timm
Manufacturer: Prentice Hall
ListPrice: $47.40
Offer: $38.41
Similar Products (4)
Contemporary Database Marketing: Concepts and Applications
Contemporary Database Marketing: Concepts and Applications
Author: Martin Baier
Manufacturer: Racom Communication
ListPrice: $89.95
Offer: $89.95
Similar Products (5+)
Top Performance
Manufacturer: HarperAudio
ListPrice: $13.00

Similar Products (5+)
World-Class Customer Satisfaction
Author:
Jonathan D. Barsky Phd.
Manufacturer: McGraw-Hill
ListPrice: $25.00
Offer: $25.00
Similar Products (1)


Products from United States  Products from United Kingdom

Add to Favorites





Secure Checkout