IT Governance: How Top Performers Manage IT Decision Rights for Superior Results
Author: Peter Weill
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The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Steps
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ITIL Service Support and Service Delivery Process Model
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The Executive Guide to Information Security: Threats, Challenges, and Solutions (Symantec Press)
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Introduction to Itil
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Service Support (It Infrastructure Library Series) (Part 15)
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Information Technology Control and Audit, Second Edition
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ITIL Small Scale-Implementation
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Microsoft Windows Server(TM) 2003 PKI and Certificate Security (Pro - One-Offs)
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The Visible Ops Handbook: Starting ITIL in 4 Practical Steps
Author: Kevin Behr
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Implementing ITIL: Adapting Your IT Organization to the Coming Revolution in IT Service Management
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Applications Management: Itil (It Infrastructure Library Series)
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Sarbanes-Oxley IT Compliance Using COBIT and Open Source Tools
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Managing an Information Security and Privacy Awareness and Training Program
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Official (ISC)2 Guide to the CISSP Exam
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IT Services: Costs, Metrics, Benchmarking and Marketing (Harris Kern's Enterprise Computing Institute Series)
Author: Anthony Tardugno
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Service Delivery (It Infrastructure Library Series) (Part 17)
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Itil Service Support (It Infrastructure Library)
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Foundations of Service Level Management (Other Sams)
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Ict Infrastructure Management (It Infrastructure Library Series)
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Planning to Implement Service Management (IT Infrastructure Library)
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Software Asset Management (It Infrastructure Library Services)
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IT Service Management: An Introduction
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Impacting Business: A Simple Model of IT Management
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Business Perspective: The Is View on Delivering Services to the Business (It Infrastructure Library Series)
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Business Perspective 2: The Business View on Successful It Service Delivery
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