Outliers: The Story of Success
Author: Malcolm Gladwell
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Safe Patients, Smart Hospitals: How One Doctor's Checklist Can Help Us Change Health Care from the Inside Out
Author: Peter Pronovost
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Influencer: The Power to Change Anything
Author: Kerry Patterson
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How Doctors Think
Author: Jerome Groopman
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The Innovator's Prescription: A Disruptive Solution for Health Care
Author: Clayton M. Christensen
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A Sense of Urgency
Author: John P. Kotter
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Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference
Author: Quint Studer
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Results That Last: Hardwiring Behaviors That Will Take Your Company to the Top
Author: Quint Studer
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Redefining Health Care: Creating Value-Based Competition on Results
Author: Michael E. Porter
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If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently
Author: Fred Lee
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Author: Leonard L. Berry
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Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction
Author: Mark Graban
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The Lean Healthcare Pocket Guide XL - Tools for the Elimination of Waste in Hospitals, Clinics and Other Healthcare Facilities
Author: Debra Hadfield
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Improving Healthcare Using Toyota Lean Production Methods: 46 Steps for Improvement, Second Edition
Author: Robert Chalice
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Critical: What We Can Do About the Health-Care Crisis
Author: Tom Daschle
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Strategic Marketing For Health Care Organizations: Building A Customer-Driven Health System
Author: Philip Kotler
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The Best Practice: How the New Quality Movement is Transforming Medicine
Author: Charles Kenney
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The Pittsburgh Way to Efficient Healthcare: Improving Patient Care Using Toyota Based Methods
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Critical: What We Can Do About the Health-Care Crisis
Author: Tom Daschle
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How Doctors Think
Author: Jerome Groopman
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Critical: What We Can Do About the Health-Care Crisis
Author: Tom Daschle
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The Best Practice: How the New Quality Movement is Transforming Medicine
Author: Charles Kenney
Manufacturer: PublicAffairs
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